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Whether your Mac is running slowly, behaving strangely, giving you Apple ID fits, or you simply aren't sure what's going on, Mac First Aid can help.
We're a local Mac help and troubleshooting service serving the Hampton Roads area. We focus on the everyday Mac problems that don't necessarily require an Apple Store—or a new computer.
Not sure what's wrong? That's okay.
You don't have to diagnose your Mac before you call us.
Tell us what's happening. If you can, send us a photo or screenshot of the problem. We'll help figure out what's going on, whether Mac First Aid can help, and what your options are.
Apple Triage is free.
No pressure. No guessing. No mysterious "computer repair" black box.
Small problems. Quick treatment.
Give your Mac a little preventive care.
From the box to ready-to-use.
Move to your new Mac
without starting over.
Get more life out of a Mac that still has some fight left.
Sometimes you just need somebody to show you how.
We believe you should understand what's wrong, what it will take to fix it, and what it's going to cost before you decide to proceed.
Sometimes the answer is a simple fix.
Sometimes it's an upgrade.
Sometimes the honest answer is:
“Don't spend money on this Mac.”
We'll tell you which one we think it is.
Mac First Aid isn't an Apple Store, and we're not trying to be one.
We're here for the people who have a Mac they like, a problem they don't understand, and no desire to spend three hours trying to figure it out themselves.
Friendly help. Straight answers. No techno-babble required.
Have a Mac that's acting up?
Don't know what's wrong?
That's okay. That's what Apple Triage is for.
Serving the Hampton Roads area.